Refund Policy

Warranty Instructions

In case of any assistance needed, customer can email at atsolar.customercare@gmail.com and he will get a call back in 24 to 48 hours.

Refund And Returns Policy

Return Eligibility: AT Solar offers a hassle-free 3-day return policy on eligible items. To be eligible for a return, the following conditions must be met:

• The item must be in its original condition, unused, and in the same packaging as received.
• The return request must be initiated within 3 days of receiving the item.

Contact Us

If you have any questions or concerns regarding our return policy, please contact our customer service team for assistance.

• Email ID: atsolar.customercare@gmail.com
• Contact no: +91 70567 44550

Replacement Process

In the event that your replacement demand is supported, we will start a pickup of customer's old unit. Once the return request is conveyed, pickup will be finished by our dispatch accomplices. When you submit us the receipt, we will organize to send a new unit.

Refunds will be processed to the original payment method used during the purchase.

Refund Timelines

Refunds are typically processed within 6-8 business days after we receive the returned items. Please note that the time it takes for the refund to reflect in your account may vary based on your payment method and financial institution.